Newest Update

Posted over 6 years ago by bmr Green Beret

Post a topic

Un Solved

bmr Green Beret

The newest update is affecting people in different ways, chat text not showing up until you hit send so you can't see what your typing until it is sent, new troops not showing up, troops not returning from gathering some not seeing the Battle Royal Event. This update was rolled out poorly and needs to be fixed asap.

Attachments (1)

Screenshot20....png
489 KB

13 Votes

31 Comments

AMV Doc Johnson posted about 6 years ago

Come on! FIX THIS CRAP.

0 Votes

st7860 posted about 6 years ago

I still can't login. If bad apps were soccer, this developer could win the World Cup!

1 Votes

AMV Doc Johnson posted about 6 years ago

Anyone else locked out again?

0 Votes

bmr Green Beret posted about 6 years ago

Here is the progress on my tickets.

Attachments (3)

Screenshot20....png
146 KB

Screenshot20....png
144 KB

Screenshot20....png
149 KB

0 Votes

bmr Green Beret posted about 6 years ago

That's funny shit Right there Doc. These clowns aren't even reading this stuff. If they were they would have answered MY FUCKING TICKETS BY NOW.

1 Votes

AMV Doc Johnson posted about 6 years ago

I can get back in now. Now how about you guys pay me back for all the gold I wasn't able to collect from the weekly packs and the second builder sub?

0 Votes

Billy Boy posted about 6 years ago

I think they need to do a complete reset of the servers. Let’s all push for a sever reset

0 Votes

st7860 posted about 6 years ago

yes one of my accounts still cant login . grrr

0 Votes

bmr Green Beret posted about 6 years ago

They messaged me through messenger said contact through here. Told them I have done that 6-7 days ago and still haven't heard from them.

0 Votes

Billy Boy posted about 6 years ago

They took awhile but they finally fixed mine!

0 Votes

bmr Green Beret posted about 6 years ago

You would think they would read their own forums and at least comment on them so the players know what's going on. If I was the CEO of this company I would start by firing the customer support manager and move on through until I had replaced everyone with people that care if the company makes money.

1 Votes

AMV Doc Johnson posted about 6 years ago

I'm at 4 days.

0 Votes

bmr Green Beret posted about 6 years ago

Pick one 2 are 5 days one is 6 days.

Attachments (1)

Screenshot20....png
121 KB

0 Votes

vincentd339 posted about 6 years ago

What ticket # r ya? Been 6 days no word from them to me

0 Votes

AMV Doc Johnson posted about 6 years ago

How long did it take them to get to your issue?

0 Votes

Billy Boy posted about 6 years ago

They are working on mine

0 Votes

bmr Green Beret posted about 6 years ago

6 days and not a single reply from support meaning they aren't supporting this game anymore

0 Votes

AMV Doc Johnson posted about 6 years ago

I can't log into the game but I'm getting multiple notifications that I'm being attacked.

0 Votes

vincentd339 posted about 6 years ago

3 days and no response..app wont load after update..very disappointing since this was a good game

2 Votes

AMV Doc Johnson posted about 6 years ago

Mine was working then all of the sudden it won't connect to the server.

0 Votes

JELLYBISCUIT posted about 6 years ago

Good luck..mine has been on the Fritz since the update and it's getting old quick

0 Votes

Billy Boy posted about 6 years ago

They seam to be working on it for me but no joy so far.

1 Votes

JELLYBISCUIT posted about 6 years ago

Seems many people with same issues and support has done nothing..have nothing but problems since update and no-one cares to address or fix the issues..bs

0 Votes

Billy Boy posted about 6 years ago

After I updated the app I can't even open it just stays on the loading page. And keeps cycling through the loading part.

Attachments (1)

png

BA493FE8-6E3....png
7.84 MB

3 Votes

Erik French posted about 6 years ago

Can not update pls fix and missing my gold is gone

0 Votes