If you notice that your researches disappear, you might be dealing with a visual glitch. Before taking any steps, make sure that your account is secured with an email address and password. You can find out how to do this here.
If your account is secured and validated with an e-mail address you can try taking the following steps:
- Go to your Phone's Settings > Applications > War and Peace
- Select both Clear Cache and Clear data [only for Android; iOS users can skip this step]
- Uninstall the Game
- Reinstall it and try to log in again.
After these steps, your researches should be visible again. If they are not, you can contact us at support@war-and-peace.com.
If you notice that your researches disappear, you might be dealing with a visual glitch. Before taking any steps, make sure that your account is secured with an email address and password. You can find out how to do this here.
If your account is secured and validated with an e-mail address you can try taking the following steps:
- Go to your Phone's Settings > Applications > War and Peace
- Select both Clear Cache and Clear data [only for Android; iOS users can skip this step]
- Uninstall the Game
- Reinstall it and try to log in again.
After these steps, your researches should be visible again. If they are not, you can contact us at support@war-and-peace.com.
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